Initiatives for Quality Assurance
The HORIBA Group's quality assurance activities cover the following three stages: the first stage, covering product planning to design; the second stage, covering material procurement to manufacture; and the third stage, covering shipment to after sales services. In order to satisfy the needs of our customers, we strive to develop the highest quality standards in the world at each stage, in addition to producing safe and Eco-Design products of outstanding quality. To this end, we are working to reduce total quality costs in a balanced manner with respect to prevention, assessment and loss.
- Design review as an important function to ensure product quality
- Stepping up change order control to maintain consistent quality
- On-the-site assessment to examine whether customers' needs are being met
- Reliability assessment tests on essential product parts
- Organizing Product Quality Improvement (PQI) competitions to eliminate issues
- Organizing the Craftsmanship competition
We also collaborate with HORIBA Group and suppliers to establish a comprehensive quality assurance system so that we can provide customers with high quality products with consistency throughout the world.
Product Quality Improvement (PQI) Competitions
The HORIBA Group hosts the HORIBA PQI Competition in which employees compete over quality improvement results every year. In the competition, participants vie with one another to achieve the best results under themes such as reducing the defect rate, making technological improvements as well as on-site improvements. During the course of this event, a wide range of quality improvement activities are carried out. The HORIBA Group and its suppliers are committed to quality improvement activities and are building a system to work together.
The BlackJack Project, which began in 1997 with the objective of changing the awareness and activities of employees, has resulted in submission of 806 suggestions and proposals for change in 2015. In addition to improvement in operational efficiency and cost reduction, personnel development and enhancement of organizational strength are among popular proposals, demonstrating one aspect of HORIBA’s corporate culture which emphasizes organizational reform by employees. We hold an internal World Cup competition among candidate proposals from each country where we operate and have employees. This competition also provides an opportunity to demonstrate to management and employees how we make our belief a reality. We see the BlackJack Project as having the important function of sharing corporate culture, experience and knowledge.
BlackJack Award World Cup 2015 winners
Omoshiro Okashiku - Joy and Fun
The company motto displayed above sums up the directive to everyone at HORIBA Group, which is to bring enthusiasm and excitement into our work to make our trade fulﬁlling and enjoy our lives.