We are there for you!

The automotive industry has to react ever faster to stringent regulations and at the same time stay ahead of the constantly increasing global competition. For this reason the fast installation, configuration and maintenance of the HORIBA test automation solutions is becoming more and more important. Our primary goal is to reduce the downtime of your test stand to a minimum and beyond that, to guarantee a smooth test operation in the entire laboratory.

In addition to the selection and delivery of reliable hardware and software components, it is just as important to make available maintenance and service care for a high system efficiency. HORIBA offers a modular concept for this, which can be adapted to customer requests and needs.

OUR TASKS:

  • Hotline support:
    telephone information or remote maintenance via ISDN, VPN or modem
  • Hardware support:
    Back-up insurance with a reaction time guarantee
  • On site support:
    On request or with the „All Inclusive Package “
  • Software-Upgrades:
    Customer integration in specifications and version planning

BENEFITS:

  • Quick solutions from experts for your requests
  • Guaranteed replacement part availability of the hardware components
  • On site assistance from well equipped engineers
  • Your wishes are considered during software development