Repair

Test equipment reliability is a key part of overall lab efficiency. However, even properly calibrated and maintained systems can face unplanned issues. When problems occur, HORIBA is there to help. It stands by its products and customers with a network of support options to resume operation as quickly as possible to factory standards. 

HORIBA’s highly trained service engineers offer a depth of expertise and factory training to help customers address their issues quickly. Factory help desks are also available to ensure a fast response to customer problems.  

Expert support is readily available when customers experience problems with their HORIBA equipment by contacting a factory help desk and speaking with a trained specialist. Depending on need, these assistants will either resolve the issue immediately, contact an application specialist, or dispatch an experienced service engineer to address the issue and coordinate necessary parts. 

In-house, fully equipped workshops are available at all regional centers with specialized diagnostic and repair equipment operated by factory-trained service engineers.   

HORIBA maintains a goal of rectifying all issues as soon as practical, with parts and labor guaranteed for most products and services. Contact your regional office for full details. 

Spare Parts

Maintenance

Calibration

Related Products

MEXA-ONE
more MEXA-ONE

Motor Exhaust Gas Analyzer

CVS-ONE
more CVS-ONE

Constant Volume Sampler

FTX-ONE-CS/RS
more FTX-ONE-CS/RS

FTIR Exhaust Gas Analyzer Direct Measurement Type

MEXA-2000SPCS series
more MEXA-2000SPCS series

Solid Particle Counting System

VULCAN Evo
more VULCAN Evo

Chassis Dynamometer

GIANT Evo
more GIANT Evo

Brake Test Systems

STARS ENTERPRISE
more STARS ENTERPRISE

Test Automation Software for Laboratory Management

STARS VETS
more STARS VETS

Test Automation System for Emission Testing

REQUEST FOR INFORMATION

Do you have any questions or requests? Use this form to contact our specialists.