Service Engineer

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements.  Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment.  “HORIBARIANs,” the HORIBA employees all over the world, look forward to working with additional creative and entrepreneurial self-starters.

HORIBA Automotive Test Systems is a leading supplier in the fields of engine test systems, driveline test systems, brake test systems, wind tunnel balances and emissions test systems.  More than just the world's leading supplier of emissions testing systems, HORIBA ATS is able to provide total solutions to its customers, with full turnkey capability.

Our North American Automotive Test Systems group is searching for an experienced Service Engineer to execute installs, start-ups, commissioning and repairs of HORIBA equipment at customer locations.  If you love to travel the world and enjoying solving customer issues, please keep reading and visit our corporate website www.horiba.com to learn more.

Key Responsibilities:

  • Installs, start-up, commission, repairs and maintains HORIBA products at customer sites; performs in-house repairs of defective customer equipment.
  • Provides technical assistance to customers and HORIBA departments, including parts and technical question research and assisting with Requests for Quotation.
  • Prepare Field Service Reports with sufficient detail for customer invoicing, warranty charges, labor and materials changers, and policy.
  • Provides engineering with redlined drawings and verbiage as required detailing any field changes implemented.
  • Creation of factory and On-Site Acceptance Documents and Procedures, performing Acceptance Procedures and post-processing data generated from Acceptance Procedures in order to validate design specifications.

 

Desired Qualifications:

  • Bachelor’s Degree in Electrical or Mechanical Engineering, or equivalent knowledge/experience.
  • Excellent customer service skills
  • Strong written and verbal communication skills
  • Ability to work with little or no direct supervision

 

Compensation Package:

HORIBA Instruments offers a competitive compensation package that includes a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.

If you are an individual with a disability and need an accommodation during the application/hiring process, please email jo.brodbeck@horiba.com or call (248)925-1012 for assistance. HORIBA will provide reasonable accommodations, upon request, to support individuals with disabilities to be able to participate in the hiring process. HORIBA is committed to making our workplace accessible for individuals with disabilities.

EEO/Affirmative Action/Veteran Status/Disabilities.

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