Field Service Representative

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements.  Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment.  “HORIBARIANs,” the HORIBA employees all over the world, look forward to working with additional creative and entrepreneurial self-starters.

HORIBA Automotive is a leading supplier in the fields of engine test systems, driveline test systems, brake test systems, wind tunnel balances and emissions test systems.  More than just the world's leading supplier of emissions testing systems, HORIBA ATS is able to provide total solutions to its customers, with full turnkey capability.

HORIBA is currently seeking a Field Service Representative to work out of our Irvine, CA office.

 

Key Responsibilities:

  • Installs, repairs and maintains HORIBA products at customer sites; performs in-house repairs of defective customer equipment.
  • Maintains in-house repair facilities, including calibration, repair and maintenance of toxic gas monitoring system, maintaining in-house test equipment, etc.
  • Provides technical assistance to customers and Horiba departments, including parts and technical question research and assisting with Requests for Quotations.
  • Assists with QA of products prior to shipment when required.
  • Prepare Field Service Reports with sufficient detail for customer invoicing, warranty charges, labor and materials charges, and policy.

 

Desired Qualifications:

  • Requires in-depth knowledge of electronics repair and ability to troubleshoot to component level
  • In-depth knowledge of electronic test equipment.
  • Position often requires work beyond a normal workday or workweek. 
  • Must be able to travel extensively, both domestically and internationally
  • Must be able to drive an automobile and possess a valid driver’s license
  • Must be able to obtain a passport

 

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