21787 - Tech Park Experience Consultant

We have an exciting new opportunity. We are looking for someone to take responsibility for the existing MIRA Technology Park (MTP) Services and develop the roadmap for the development of future services and their integration, both in deliver, pricing and promotion.

The candidate will work on integrating the Technology Park services so that the customer receives a seamless service no matter which  teams are delivering the service.

We're looking for someone who can work across MTP to make it a simple place to conduct business with a great customer experience, as a tenant, as a user of the Proving Ground and as a recipient of MIRA services and projects, so we attract more customers and grow our business.

Experience

The candidate should have extensive experience of working in a similar role in a comparable organisation (ideally a Technology Park or Proving Ground business). 

  • A proven track record and reputation for delivering a great customer experience that is simple and reliable and secures repeat business
  • Demonstrable experience team leadership and implementation of change projects.
  • Microsoft Office systems
  • Customer management
  • Facilities Management 

Skills

  • Be an excellent communicator, building great relationships with tenants, customers and HORIBA MIRA stakeholders
  • Proposal preparation
  • Developing process, procedures and business development roadmaps
  • Networking

Qualifications

Essential

  • Degree or equivalent qualification in relevant business/operational field 
  • Drivers Licence

Preferred

  • IOSH

Other information

HORIBA MIRA has 75 years of heritage in developing some of the world’s most iconic vehicles, our engineers utilise the latest test facilities and simulation tools to make vehicles and journeys safer, cleaner, more efficient and rewarding.

At HORBA MIRA we have a wide range of benefits including:-

  • 27 days holiday + statutory days (with the option to participate in a holiday buy/sell scheme)
  • A generous contributory pension plan
  • A company performance related bonus scheme
  • A fantastic Employee Assistance Programme which offers a range of wellbeing services to staff.
  • Reimbursement of fees for corporate memberships for relevant Chartered/professional institution
  • A range of tax efficient salary sacrifice options including a cycle to work scheme.

Right to work: - HORIBA MIRA actively promotes diversity and inclusion across our organisation, however this role does not meet the criteria to be considered within the current Home Office Shortage Occupation list. 

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