The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.
Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment. “HORIBARIANs,” the HORIBA employees all over the world, look forward to working with additional creative and entrepreneurial self-starters. You can find out more about our unique culture.
HORIBA Semiconductor's proprietary analysis technology is fully demonstrated in a wide range of fields - semiconductors, medical, environmental, science and engine measurements. In high-tech industries like semiconductor manufacturing, HORIBA provides an extensive selection of process monitors for integration into manufacturing lines that aid the safe production of high performance devices.
Our North American Semiconductor group is searching for a Field Service Technician in Portland, OR. Ideal candidates will have experience troubleshooting basic to intermediate level electrical, mechanical, and optical problems on complex semiconductor equipment or similar systems/technologies.
Members of the field service team routinely interface with end-user customers to determine their needs and efficiently determine a path to resolution with minimal supervision.
Key Responsibilities include:
In addition to servicing PR-PD Series Particle Detection Systems, the HORIBA Field Service team typically supports service level activities from multiple product groups including (but not limited to) Mass Flow Controllers/Meters, Liquid Controllers, IR End-point Monitors, Chemical Concentration Monitors, Wet Chemistry monitors, etc.
As a premier supplier of semiconductor equipment and components, our customers expect strong communication skills from our service team. Each maintenance task must be well-documented using standard productivity tools such as Microsoft Excel, PowerPoint, Word, ServiceMax, etc.
The HORIBA service team places high value on members of the team that work well in difficult situations and high-level escalations. The ability to de-escalate and gain customer confidence are essential to success in this position. We work hard to perform service as a team and to communicate our successes and failures for the mutual benefit of all of our field service team members.
Skills and Knowledge:
This Field Service position is based out of HORIBA’s Portland, OR office.
While travel requirements vary widely for this position (based on customer demand), typical travel requirements for this position will be 30%-50% domestically and <5% internationally (for training).
HORIBA Instruments offers a competitive compensation package that includes a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.
If you are an individual with a disability and need an accommodation during the application/hiring process, please email semiconductorjobs.us(at)horiba.com or call (800) 446-7422 ext. 7528 for assistance. HORIBA will provide reasonable accommodations, upon request, to support individuals with disabilities to be able to participate in the hiring process. HORIBA is committed to making our workplace accessible for individuals with disabilities.
M/F Disabled and Vet EEO/AA Employer