Sales Support Coordinator

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment.  “HORIBARIANs,” the HORIBA employees all over the world, look forward to working with additional creative and entrepreneurial self-starters. To learn more about our unique culture, visit our culture page.

 

DESCRIPTION: 

  • Entry-level position to ensure accurate and on-time order entry and delivery. 
  • Provide support for order inquiries regarding various questions or issues.
  • Utilize SAP to complete and maintain accurate order information according to purchase orders and quotes
  • Maintain various excel files
  • Communicate effectively with sales team, production, purchasing, accounting  
  • Provide support to the sales team with preparing and responding to RFQ/Bids as needed within the required deadline.

 

ESSENTIAL FUNCTIONS:

  • Order entry and maintenance
  • Completing information in DHL and FedEx platforms as needed
  • Maintain various excel files – orders, shipments, delivery schedule
  • Maintain customer communication for assigned orders. Delivery schedule, order acknowledgments, invoicing
  • Completing and submitting purchase requisitions as needed
  • Prepare and respond to RFQ/ Bids 
  • A/R follow-up as needed /electronic invoicing

 

SKILLS and Competencies:

  • SAP 
  • Excel, Word
  • Salesforce and/or ServiceMax [Not mandatory]
  • Strong interpersonal and communication skills 
  • Good organizational skills with attention to detail
  • Ability to work in a fast-paced environment 

 

Compensation Package:

HORIBA Instruments offers a competitive compensation package that includes a 401(k) plan with a match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.

If you are an individual with a disability and need accommodation during the application/hiring process, please call (732)494-8660 for assistance. HORIBA will provide reasonable accommodations, upon request, to support individuals with disabilities to be able to participate in the hiring process. HORIBA is committed to making our workplace accessible for individuals with disabilities.

EEO/Affirmative Action/Veteran Status/Disabilities.

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