Service Engineer

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment. “HORIBARIANs,” the HORIBA employees all over the world, look forward to working with additional creative and entrepreneurial self-starters.

HORIBA Automotive Test Systems is a leading supplier in the fields of engine test systems, driveline test systems, brake test systems, wind tunnel balances and emissions test systems. More than just the world's leading supplier of emissions testing systems, HORIBA ATS is able to provide total solutions to its customers, with full turnkey capability.

Are you a field service professional with an inclination for precision and a passport ready for stamps? Look no further! Our North American Automotive team is actively seeking a Service Engineer to spearhead installations, start-ups, commissioning, and repairs of cutting-edge HORIBA equipment at customer sites worldwide. If you thrive on technical challenges, relish globe-trotting, and possess a knack for customer satisfaction, read on!

Key Responsibilities

  • Technical Expertise in Action:
    • Execute flawless installations, start-ups, and commissioning of HORIBA products.
    • Provide in-house repairs for defective customer equipment.
  • Customer Support and Collaboration:
    • Assist customers and internal HORIBA departments with technical questions and Requests for Quotation (RFQs).
  • Detailed Reporting:
    • Prepare comprehensive Field Service Reports for invoicing, warranty claims, and policy.
    • Provide redlined drawings detailing field changes.
  • Quality Assurance and Validation:
    • Create Acceptance Documents and Procedures to validate design specifications.


Desired Qualifications:

  • Educational Background:
    Bachelor’s Degree in Electrical or Mechanical Engineering or equivalent knowledge/experience.
  • Skills and Attributes:
    • Excellent customer service skills.
    • Strong written and verbal communication abilities.
    • Self-motivated and capable of working independently.


Comprehensive Benefits:

  • 401(k) plan with match.
  • Dental, vision, life, and disability coverage.
  • Medical insurance and flexible spending accounts.
  • Educational reimbursement. If this opportunity aligns with your expertise, visit our corporate website at HORIBA Careers for more information.

If you are an individual with a disability and need an accommodation during the application/hiring process, please email or call (248) 925-1012 for assistance. HORIBA will provide reasonable accommodations, upon request, to support individuals with disabilities to be able to participate in the hiring process. HORIBA is committed to making our workplace accessible for individuals with disabilities.

EEO/Affirmative Action/Veteran Status/Disabilities.

Click to apply.