Service & Support

Support

As the world leader in Raman spectroscopy, HORIBA Scientific provides dedicated sales, after sales, and technical support to its customers across the world.  The HORIBA Scientific team comprises highly qualified optical, electrical and software engineers and application scientists, all united in their drive to develop Raman spectroscopy still further.

Well equipped applications laboratories allow method development, sample analysis, and hands on training in every possible application field.  If preferred, on-site hardware and software training can be organised, with tailored courses to suit every need.

Focussed ‘research seminars’ are also offered, providing insight into the rapid rise of Raman as a routine analytical tool, and illustrating its many varied applications; whether for a University seminar series, or an internal ‘lunch and learn’ meeting, HORIBA Scientific is here to help.

Service

HORIBA Scientific provides full service support for your instrument. With over 40 years of Raman expertise, we are able to support equipment throughout its full lifetime, be it maintaining, upgrading or repairing equipment.

Special aftersales services are available including:

  • Extended maintenance contracts.
  • System upgrades and equipment refurbishment.
  • Equipment re-location (commissioning and de-commissioning).
  • Training tutorials and seminars.

Contact our Service team.