HORIBA Service | Resident Engineers & On-Site Support | Our on-site support model provides expert technical personnel who work alongside your team

Service

Resident Engineers & On-Site Support

On-Site Support Solutions Designed Around Your Facility’s Needs

HORIBA Service | Resident Engineers & On-Site Support | HORIBA’s on-site support adapts to your facility’s needs — delivering seamless integration, higher uptime, and long-term value.

For test labs and facilities requiring continuous, high-performance operation, HORIBA’s Resident Engineer Program delivers unmatched value. Our on-site support model provides expert technical personnel who work alongside your team—without the need to increase internal staffing. Whether for short-term projects or a long-term presence, our engineers integrate seamlessly to maximize efficiency, improve equipment reliability, and resolve issues quickly to keep your operations running at their best.

Connect with an On-Site Support Advisor Today

What Sets Our On-Site Support Apart

HORIBA Resident Engineers:

  • Operate on-site full or part-time, based on your needs
  • Perform maintenance, calibration, and daily checks
  • Maintain software and ensure updates are properly managed
  • Troubleshoot HORIBA and third-party equipment


Unlike other providers, HORIBA supports non-HORIBA systems—keeping your entire lab running smoothly, regardless of the equipment mix.

Benefits to Your Test Facility
  • Direct Access to Trained Talent: Fully embedded HORIBA engineers, supporting your team without the complexity of hiring.
  • Faster Response Times: Immediate on-site troubleshooting and recovery.
  • Deeper System Knowledge: Our engineers know your setup intimately and resolve issues faster than off-site or rotating service providers.
  • Higher Uptime: Reduce unplanned outages through proactive monitoring and regular system checks.
  • Predictable Costs: Customized support plans with transparent, easy-to-budget pricing.

 

Let’s Talk About Your On-Site Support Strategy

Dedicated Support Without Added Complexity

Whether you need temporary technical coverage or a fully embedded engineering presence, HORIBA’s on-site support adapts to your facility’s needs — delivering seamless integration, higher uptime, and long-term value.

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