At HORIBA, service is not an afterthought — it is an enduring partnership built on trust, technical expertise, and shared goals. We work alongside you to maximize uptime, maintain accuracy, and protect the long-term value of your investment.
Our service philosophy is proactive. We are here to ensure that your HORIBA systems remain precise, compliant, and fully optimized throughout their lifecycle — not simply to respond when something goes wrong. From on-site resident engineers and access to ISO 17025-accredited calibration to maintenance, training, and engineering consultancy, our integrated approach keeps your operations running at peak performance.
Whether you are building a new facility, expanding capabilities, or enhancing existing assets, HORIBA Service is your trusted partner in operational excellence.
Have a question or need support? HORIBA Service is here to help — as your trusted testing partner. Contact us
HORIBA Service supports every phase of your testing lifecycle—from planning to maintenance—ensuring your systems stay accurate, reliable, and efficient as you grow. Our services include:
This holistic support ensures your testing environment adapts and performs at its best over time.
For operations that require direct, daily support, HORIBA offers the Resident Engineer Program. Our technical experts integrate seamlessly into your team, providing:
This level of embedded service turns maintenance into a proactive, collaborative process — ensuring your facility is always ready for the next test.
Scheduled service to prevent issues before they occur
moreComprehensive coverage from installation onward
moreFast, expert troubleshooting backed by factory standards
moreCertified components to maintain accuracy and reliability
moreISO 17025-accredited services to preserve measurement precision
morePrograms tailored to build in-house expertise and operational confidence
moreConsult with HORIBA engineers to improve processes, validate systems, and solve complex test challenges.
moreGet expert-level support for STARS, INSIGHT, and other HORIBA software platforms — fast and globally coordinated.
moreResident engineers providing rapid support and continuous system optimization
moreWith regional teams across Europe, Asia, and the Americas, HORIBA offers world-class service wherever you operate.
We combine global standards with responsive, local delivery — ensuring your uptime goals are always met.
Every test facility is unique, and so is every service plan we develop. HORIBA works with you to design a flexible, reliable service strategy that fits your operational goals — whether you need one-time support, scheduled preventative care, or a long-term managed service program.
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