Working as Service Engineer at HORIBA

Grow as a Technical Professional

At HORIBA, you work with high‑performance instruments from life sciences and medical diagnostics to automotive, environmental, semiconductor, and advanced materials applications. As a HORIBA Service Engineer, your mission is to keep the world’s most advanced scientific instruments performing at their best. You are trusted to diagnose, repair, and restore complex, high‑precision systems—often in demanding environments where accuracy, uptime, and reliability matter. From optics and electronics to mechanics and software, your hands‑on expertise ensures that critical instruments delivering dependable results.

Drive Progress through Precision Service

Service is foundational to the trust HORIBA has earned with customers around the world. Guided by our belief that all business is connected to life, keeping our high‑quality, high‑precision instruments running reliably helps enable safer mobility, protect the environment, and support patient care worldwide. As a HORIBA Service Engineer, your impact goes beyond repair: you identify issues, uncover needs, and share field insights with Sales and R&D to continuously improve our technologies—making solutions more accurate, reliable, and valuable for the scientists, manufacturers, and clinicians who depend on them.

Thrive in an Empowering, Collaborative Culture

Service engineering at HORIBA means working side by side with teams across the organization—from sales and applications to R&D and global support—to deliver the best possible outcomes for our customers. You operate in an open, international environment where collaboration is natural, communication is direct, and your ideas are valued. When you’re ready to take on new challenges—whether through global projects, expanded responsibilities, or new roles—you’ll find opportunities to step forward, backed by colleagues and leaders who are invested in your success.

Growing Your Career at HORIBA

Career Paths

Discover a career without limits—where your path can evolve across roles, locations, technologies, and business fields. As a HORIBA Service Engineer, you develop a wide-range skill set that opens doors across the company and around the world.

Learning and Development

HORIBA supports Service Engineer growth with a range of global learning opportunities—from structured programs to self‑guided resources—so you can keep building skills throughout your career.

■ Annual Training
Our HQ-led annual training brings Service Engineers together across regions for hands-on learning and knowledge sharing. Through workshops and troubleshooting sessions, you sharpen core skills, stay current with new technologies, and build a global network.

■ E-learning

HORIBA’s global e-learning platform lets you learn anytime, anywhere, at your own pace. With structured courses and refreshers across products, applications, software, and service fundamentals, you can continuously build skills for your next step.

Why don’t you join us?

Head of Service and Sales

Career: Service Engineer → Sales Manager → Head of Sales & Service

I joined HORIBA about 20 years ago after working at an automotive manufacturer. In a global, multicultural environment, I spent around 10 years as a Service Engineer supporting emissions measurement systems on the front line. After that, I took on the role of Sales Manager, developing proposals and customer relationships. Today, as Head of Sales & Service for MTS (Mobility Test Solutions), I lead sales and service together to deliver value across the full customer lifecycle—from initial consultation to long-term support.
The deep equipment knowledge and problem-solving mindset I built in the field remain the foundation of my work. At HORIBA, a culture that encourages challenges and develops people for the next role enables you to grow your possibilities, starting from service experience.

Assistant Service Manager

Career: Service Engineer → Senior Service Engineer → Assistant Service Manager

I joined HORIBA in 2014 and began my career as a Service Engineer, building hands-on experience across key products in our semiconductor business. Today, as Assistant Service Manager for the Semi Service Division, I support the team from an organizational perspective—driving skill mapping, training development, and service revenue growth. Through international interactions, I’ve also seen how HORIBA values a fair, supportive workplace and a healthy work–life balance. I’m proud to strengthen service by developing both technology and people as part of a trusted brand. At HORIBA, I believe the capabilities built in the field can be a starting point to expand my role into training, organization building, and management—while shaping a career fits me.

Inside Sales Section Leader

Career: Service Engineer → Inside Sales

I started my career as a Service Engineer and spent many years gaining hands-on experience. I take pride in supporting customers on the front line so their instruments can keep running. Solving customers’ problems and being thanked for it has been the driving force behind my next challenge.

Later, I took on roles supporting the team and learned how to “run the whole operation.” I now serve as a key customer contact, using my field experience to make technically grounded proposals and coordinate with internal teams. The long field experience is the foundation of my career today, and at HORIBA I feel I can continue to apply those skills and customer perspectives even as my role or field changes.

Training Section Leader

Career: Service Engineer → Product Planning → Training

I joined HORIBA as a Service Engineer and built my experience in the automotive field. Early on, I proactively raised my hand for global opportunities. During my assignment in Brazil, I not only carried out field work but also delivered training for local engineers and helped launch a team for new testing needs. When the country and market change, even the same product comes with very different assumptions and challenges. Facing those differences helped me develop a broader perspective.
Today, I drive training for engineers and customers in Japan and overseas. The ability I built in the field has also become a key strength in education. At HORIBA, I believe you can take on diverse challenges and bring those experiences back to strengthen service.

Job Categories and Openings

In-house Service

Based at one of our service centers or manufacturing facilities, In‑House Service Engineers play a critical role in supporting HORIBA’s high‑performance instrumentation. Performing precise testing, alignment, and calibration to restore instruments to peak accuracy. Working with manufacturing and quality you conduct root‑cause analysis and rigorous quality checks to ensure fast turnaround, consistent reliability, and uncompromising performance before equipment returns to customers.

Field Service

Field Service Engineers are HORIBA’s front line at customer sites worldwide. You travel to leading laboratories, manufacturing facilities, and R&D centers to install, maintain and repair advanced instrumentation. Through hands‑on technical support, precision maintenance, and rapid response to critical issues, you help minimize downtime and keep mission‑critical systems performing at their best. Working with leading customers in science, industry, and technology, you build trusted relationships through clear communication, technical expertise, and a customer‑first mindset. This role offers variety, global exposure, and a firsthand view of how your work enables innovation across industries.

Training

Training Specialists play a vital role in connecting HORIBA’s global service and customer community. In this role, you design and deliver technical training for customers and internal teams across regions, working closely with colleagues from around the world to ensure the safe, confident, and effective operation of our products. You create and continuously refine training materials, lead hands‑on sessions, and collaborate with global product, service, and application teams to keep programs aligned with the latest technologies. Through this international collaboration, you help build technical confidence, share best practices across borders, and reduce service incidents worldwide.

Application Engineer

Application Engineers help bridge HORIBA’s technology and customer needs across diverse fields. You help customers apply HORIBA solutions to achieve their goals and generate accurate, reliable data. You guide system configuration, support evaluations and demonstrations, and ensure each solution is optimized for the customer’s specific application and performance requirements.
Working closely with customers, R&D, and Sales, you translate application insight into action—sharing field knowledge and contributing directly to the evolution of HORIBA’s products and solutions. Your work enables customers to deliver high‑quality results, advance innovation and confident, data‑driven decisions across critical industries.