Dear Customer,
During these unsettling and unprecedented times as a result of the COVID-19 outbreak, our priority at HORIBA UK is to ensure the health and safety of our employees and minimise the risk to our valued customers.
Following the currently evolving guidance and measures announced by the British Government and health authorities, we have adapted our activities by implementing a number of physical measures to help reduce the risk of the virus spreading; most of our employees are now teleworking and operating as normal, meanwhile, visitors and contractors to our sites are restricted at this time.
As an additional precautionary measure, we have taken the decision to close one of our Northampton sites as of Tuesday 25th of March at noon. In the remaining site, we have put in special arrangements for a core team who will continue to operate and manage Customer Services, Stores and our Service & Calibration Depts. All our personnel will adhere strictly to the social distancing guidelines and we have additional sanitizing measures in place.
To serve you better, we have special arrangements to secure your business continuity and assist your critical downtime maintenance where possible. These include:
Customer Services/Sales Admin – Our team will continue to handle your enquiries and expedite your orders where possible. Please e-mail the Customer Service & Sales Admin team at salesadmin.huk@horiba.com and for Medical Customer Service & Sales at sales.hduk@horiba.com.
Goods In/ Shipments – We will be receiving goods from the HORIBA network, where it is possible, we will ship goods to meet your expected delivery date. In the event of an extended delivery, we will provide you with a revised delivery date.
Service & Calibrations – Our dedicated Service Team will continue to be on hand to support you and your business during your most critical service requirements. We recognise HORIBA equipment can be fundamental for the development of vaccines, monitoring patient healthcare, assuring vehicle emissions compliance and monitoring our environment. In the event of a critical service need please contact our Service Team on 01604 542500.
We are continuing to monitor the situation and adapting to the new reality to minimise the impact of this pandemic on our employees and you, our valued customers.
Once again, we would like to thank you for your trust and confidence in HORIBA.
Mr Stuart Knight
President - HORIBA UK Ltd
HORIBA in the United Kingdom
HORIBA UK provides an extensive array of instruments and systems for applications ranging from Automotive R&D, Process and Environmental monitoring, In-vitro Medical diagnostics, Semiconductor manufacturing and Metrology, to a broad range of Scientific research and Quality Control measurements.
HORIBA also has multiple manufacturing and R&D sites in the UK, where many of our products go through the various research, design and development stages, and ultimately made available globally.
Additional information on our operations in the UK can be selected from the icons below.
From Emission measurement, Driveline testing, virtual Battery simulation, Test Automation Systems, Wind Tunnel Balances and Brake Testing systems, we offer total solutions that are indispensable for overall Vehicle development.
Air, water, soil. HORIBA contributes to global environmental safety with measurement technology that complies with environmental regulations throughout the world.
HORIBA haematology and clinical chemistry analysers contribute to diagnosis and patient monitoring in a wide range of medical laboratories, clinics and in research.
Providing advanced solutions for the control and monitoring of semiconductor manufacturing processes and for quality control inspections of semiconductors and LCD devices.
HORIBA's analytical and measurement equipment offers broad-ranging support for R&D and quality control in every kind of industry and is contributing to pioneering scientific research such as micro analysis at the nano level.
HORIBA MIRA works with the world's leading manufacturers to deliver innovative Vehicle Engineering solutions. With world-class facilities and a workforce full of engineering experts, we are your complete Vehicle development partner.
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