At HORIBA, you work with high‑performance instruments from life sciences and medical diagnostics to automotive, environmental, semiconductor, and advanced materials applications. As a HORIBA Service Engineer, your mission is to keep the world’s most advanced scientific instruments performing at their best. You are trusted to diagnose, repair, and restore complex, high‑precision systems—often in demanding environments where accuracy, uptime, and reliability matter. From optics and electronics to mechanics and software, your hands‑on expertise ensures that critical instruments delivering dependable results.
Service is foundational to the trust HORIBA has earned with customers around the world. Guided by our belief that all business is connected to life, keeping our high‑quality, high‑precision instruments running reliably helps enable safer mobility, protect the environment, and support patient care worldwide. As a HORIBA Service Engineer, your impact goes beyond repair: you identify issues, uncover needs, and share field insights with Sales and R&D to continuously improve our technologies—making solutions more accurate, reliable, and valuable for the scientists, manufacturers, and clinicians who depend on them.
Service engineering at HORIBA means working side by side with teams across the organization—from sales and applications to R&D and global support—to deliver the best possible outcomes for our customers. You operate in an open, international environment where collaboration is natural, communication is direct, and your ideas are valued. When you’re ready to take on new challenges—whether through global projects, expanded responsibilities, or new roles—you’ll find opportunities to step forward, backed by colleagues and leaders who are invested in your success.
Discover a career without limits—where your path can evolve across roles, locations, technologies, and business fields. As a HORIBA Service Engineer, you develop a wide-range skill set that opens doors across the company and around the world.
HORIBA supports Service Engineer growth with a range of global learning opportunities—from structured programs to self‑guided resources—so you can keep building skills throughout your career.
■ Annual Training
Our HQ-led annual training brings Service Engineers together across regions for hands-on learning and knowledge sharing. Through workshops and troubleshooting sessions, you sharpen core skills, stay current with new technologies, and build a global network.
■ E-learning
HORIBA’s global e-learning platform lets you learn anytime, anywhere, at your own pace. With structured courses and refreshers across products, applications, software, and service fundamentals, you can continuously build skills for your next step.
Career: Service Engineer → Sales Manager → Head of Sales & Service
I joined HORIBA about 20 years ago after working at an automotive manufacturer. In a global, multicultural environment, I spent around 10 years as a Service Engineer supporting emissions measurement systems on the front line. After that, I took on the role of Sales Manager, developing proposals and customer relationships. Today, as Head of Sales & Service for MTS (Mobility Test Solutions), I lead sales and service together to deliver value across the full customer lifecycle—from initial consultation to long-term support.
The deep equipment knowledge and problem-solving mindset I built in the field remain the foundation of my work. At HORIBA, a culture that encourages challenges and develops people for the next role enables you to grow your possibilities, starting from service experience.
Career: Service Engineer → Senior Service Engineer → Assistant Service Manager
I joined HORIBA in 2014 and began my career as a Service Engineer, building hands-on experience across key products in our semiconductor business. Today, as Assistant Service Manager for the Semi Service Division, I support the team from an organizational perspective—driving skill mapping, training development, and service revenue growth. Through international interactions, I’ve also seen how HORIBA values a fair, supportive workplace and a healthy work–life balance. I’m proud to strengthen service by developing both technology and people as part of a trusted brand. At HORIBA, I believe the capabilities built in the field can be a starting point to expand my role into training, organization building, and management—while shaping a career fits me.
Career: Service Engineer → Inside Sales
I started my career as a Service Engineer and spent many years gaining hands-on experience. I take pride in supporting customers on the front line so their instruments can keep running. Solving customers’ problems and being thanked for it has been the driving force behind my next challenge.
Later, I took on roles supporting the team and learned how to “run the whole operation.” I now serve as a key customer contact, using my field experience to make technically grounded proposals and coordinate with internal teams. The long field experience is the foundation of my career today, and at HORIBA I feel I can continue to apply those skills and customer perspectives even as my role or field changes.
Career: Service Engineer → Product Planning → Training
I joined HORIBA as a Service Engineer and built my experience in the automotive field. Early on, I proactively raised my hand for global opportunities. During my assignment in Brazil, I not only carried out field work but also delivered training for local engineers and helped launch a team for new testing needs. When the country and market change, even the same product comes with very different assumptions and challenges. Facing those differences helped me develop a broader perspective.
Today, I drive training for engineers and customers in Japan and overseas. The ability I built in the field has also become a key strength in education. At HORIBA, I believe you can take on diverse challenges and bring those experiences back to strengthen service.
